Short answers for members, visitors, affiliate managers, and brands. If the answer is not here, use the contact route and send the specific context.
Account access, approvals, rewards, and bonus submission history.
If the problem is the password, start with password reset. Use the email address and username tied to the account, then check spam or junk if the reset email does not appear. If the issue is the username itself, use the contact form and we will help manually.
Use the contact form and send the username chosen during registration. We can review and help complete the membership activation manually when needed.
Contact us from the email address used on the account and explain the situation through the contact page. That gives us the cleanest path to verify ownership and help.
Approved submissions unlock the reward program only after manual review. The current rules, payout structure, submission limits, and weekly-prize conditions are listed on terms and conditions. Keep in mind that monetary rewards are restricted in some geos, including the UK.
Common reasons include expiry, duplication, low-quality data, missing source context, or mismatched brand information. Review the full rules on terms and conditions before sending new submissions.
Log into the account area and request a withdrawal once the minimum payout threshold has been reached and a supported wallet method has been added.
After logging in, open the dashboard and review the submission history area. That is the place where approval and moderation status are surfaced.
Commercial requests, promoter access, and partnership setup.
Use affiliate managers first, then contact us with the username you created and the brand you represent. We may ask for review materials, licensing details, software context, affiliate terms, and current promotions before enabling promoter access.
Yes. Use the contact form and explain the proposal clearly. We do not treat every collaboration as a straight links-exchange request, but we can review custom opportunities case by case.
Questions about bonuses, discovery, support, and newsletter access.
Use the newsletter signup areas on the site and confirm the subscription through the email that follows.
Send us the casino name, your username there, and a short summary of the issue using the contact form. If the offer should still have been valid, we can review it and follow up with the relevant contact when appropriate.
Use the search box in the site header or open the relevant casino review page directly. The search widget can surface both casinos and bonuses from the same brand.
We do not control operator payments, but if needed we can review the context and help route the issue to the right representative when enough information is provided.
Use the filters and taxonomy routes on the bonuses and casino-listing pages, or search directly for the relevant offer type.
The site normally filters listings by your market, but availability can still vary by bonus, game, or software provider. Always confirm the operator terms directly before claiming any offer.
That depends on the specific operator rules and bonus terms. Use the terms shown on the review or bonus page, then verify directly with the operator if any point remains unclear.
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